Return policy

Thank you for your purchase. We hope that you are happy with it. However, please let us know if you are not completely satisfied with it.

You can end your subscription fee for a refund, up to a maximum of one month’s fees, subject to your payment being reflected on your bank statement.

You must notify us at info@luciadk.com within seven days of canceling your membership subscription. After receiving your notification and complying with our policy, the amount will be refunded to the same account from which the payment came. Depending on your payment method, refunds may take up to one or two billing cycles before appearing on your statement.

Exceptions

The following items cannot be returned, and no return policy applies to these items:

Books (any form of book)

Training courses and similar items, such as any video content.

Any other material or products that are downloadable.

If you have any questions, suggestions, or concerns, please reach out to us at info@luciadk.com

September 2024